Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. Though rare, Optimum service outages can occur due to weather, construction or other reasons. So we created a free concierge service you can call at the phone number below. In his 5 plus years covering broadband, David's work has been referenced by a variety of sources including ArcGIS, DIRECTV and more. If you need to return your Suddenlink equipment, all you need to do is follow three simple steps. Early termination fee: None. X | `>`. 624 Jefferson St. Kerrville, TX 78028. The first thing you need to know is what equipment has to be returned. Solar noon: 12:59PM. fedex.com. Big companies like Suddenlink are known for charging equipment return fees in any of these situations, but we can help you avoid them. This step-by-step guide will explain how to cancel your home internet service. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. Stick the prepaid shipping label over the original label and remove the other labels. Sunset: 05:18PM. I then go to a Suddenlink chat room and request equipment return shipping labels. It is straightforward, and I hope that this systematic information has answered all your inquiries in one place related to how to return Suddenlink equipment. Attach the label. The fees are broken down based on the type of equipment. (928) 889-6760. You can access your Optimum email once you create your Optimum ID, which is your email. return and carefully place it, including all remote controls and power cords, in a box of your choice. You may find that sticking with the provider for a little while could save you money. Fee for late or no return: Call customer service for details. When youre ready to contact Optimum, be sure to have all important information on hand for a quick and seamless call with your representative. Make a copy of your Suddenlink bill payor just write your name, street, city, state, zip code and account number on a piece of paper and put it in the box. Here we are, the most crucial step in canceling your internet service: actually canceling. You're almost ready to go, but we need a few more details. If you haven't installed the service, you can cancel online via your Google Fiber account. There are several ways you can contact Optimum support any time of day. Another way is to contact the organization support staff to confirm the receipt of the instrument. Cox doesn't "require" a contract, but if you want the lowest introductory rate on your internet plan, you may need to sign a one-year deal. Allconnect.com does not include every service provider available. Facit.edu.br DA: 12 PA: 50 MOZ Rank: 71. Use the courier company website to track the delivery. Press and hold the SEL button while pointing the remote at the TV. Recover it. This website is using a security service to protect itself from online attacks. Visit the CenturyLink cancel service page. Instead, get immediate assistance with Optimums live chat feature. No contracts. Equipment return: Drop off in-store or mail by UPS within 10 days. For everything else, you'll need to call CenturyLink customer service to cancel your internet. 2. All content on this Web site is proprietary. Astound Broadband is on the way to your neighborhood! All guarantee claims processed through a Suddenlink store. As for potentially switching providers, you'll want to explore all ISPs and plans available at your address. Canceling your internet service should be fairly simple. BTW I have a Sudden link modem like this one for sale $50 + shipping Suddenlink equipment return shipping label" Keyword Found Return merchandise authorization - Wikipedia. To report an Optimum outage in your area, contact Optimum. Have you already spoken to an agent about your return? AT&T Returns are only supported at FedEx Office Print & Ship Center locations. Customer service number: 855-633-4226 Hours: 24 hours a day, seven days a week Early termination fee: Up to $240 with two- and three-year agreements, $120 with one-year agreement. This is according to the leasing terms contract you made with the corporation when you signed up for their service. Astound Business Services are available at your address. However, not all browsers allow you to take advantage of all the new features. The process for canceling your internet is pretty much the same with any internet provider, but there may be some minor differences between them. Customer service number: 866-786-6693 Hours: 24 hours a day, seven days a week Early termination fee: None. has to be returned. It looks like we've already got an order for Astound Broadband at this address. Find an Xfinity store location. When you agreed to cancel the carrier of the company, you are sure to send back the leased device. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. Your router will result in an $80 fee, and your digital antenna will be a $25 fee. Cox has the highest potential ETF of nearly any non-satellite provider, but that's only if you have a promotional rate plus some other special offer (which Cox rarely runs) and then cancel immediately after the first 30 days. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. If the returned equipment is damaged due to abuse, we may add a damaged equipment fee to your bill. Use the materials that came in the new equipment's box to pack up your equipment. AT&T doesn't require a contract for internet, so you shouldn't have any early termination fees to worry about when you cancel. Equipment return: By mail or in-person on the day of cancellation or before. Get that equipment in on time. Delay in the shipment of the device can attract more bills. At RCN, when we say we're here for you, we mean it. With Suddenlink you can visit a store or send your equipment in the mail. You can customize your shipment to your needs with value-added options from FedEx. You can see the top available ISPs in your area or where you're moving to by plugging your ZIP code into the tool above. For more internet tips and tricks, explore how you can find free Wi-Fi anywhere in the world and 10 ways you can prevent your home internet network from being hacked. Forgot your Optimum ID? Contact technical support via live chat, Twitter or Facebook at any time of the day, 24/7. Saturday: 9 a.m. to 3 p.m. EST. Well, it's your lucky day. I have an issue with SuddenLink too Fixed Seen by 460 customers so far Similar issue to 2385 others 0 customers following this Items needed Username Password Email address on the account Name on the account Phone number on the account Address on the account Timeline GetHuman4932651 started working on this issue Jun 9th, 2020 7:12pm Optimum internet customers can take advantage of over one million free Optimum hotspots located in convenient locations such as restaurants, malls and arenas. Take your complaint beyond customer service and get a real resolution. 2023 FairShake. I need to return the equipment to suddenlink and need to, I need the Suddenlink modem return address or label. Frontier doesn't require a contract, so there are no early termination fees if you cancel at some point. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. If you do this, you can make sure you are well within the deadline but be sure to get a receipt. Optimum.net is compatible with a wide range of browsers. Attach the prepaid shipping label to the return kit. I was having problems with the company for months. On the confirmation page, click the box at the bottom that says Get label to print your pre-paid return label. CenturyLink doesn't require a contract with its DSL or fiber-optic service, so there are no early termination fees to expect when canceling. Other restrictions may apply. In that case, you can put your device in any local recycling center. * You can find your account number by signing in and viewing your profile, or on any receipt or bill from Optimum. Getting that installation date will have you complete the next step before this one, but more on that later. Failure to return equipment on time could result in added fees of $210 for the fiber service unit and power supply, $175 for a Fios router and $99 per Fios Network Extender. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". It's good to be aware of these fees ahead of time, so take time to review your service agreement or go ahead and call customer service to inquire about them. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. Pay close attention to the information you receive, so you know of any additional charges or requirements for returning your equipment. Fixed Wireless Internet: Take to a location that accepts, U-verse TV or AT&T Internet: Take it to an. Your account at your fingertips. Let's see what we have available at your address. No Surprises Here. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. 5. As such, there are no early termination fees. Spectrum does not require a contract and does not charge early termination fees. Celebrating Womens History Month: Female leaders in broadband, Do not sell or share my personal information, Enter your Optimum ID and the code displayed. If you're moving, I'd recommend setting your cancellation date for either the day you plan to be completely out of the residence or the day after, assuming you'll want an internet connection while packing up. This compensation may impact how, where and in what order products appear. Sunrise, sunset, day length and solar time for Antony. Or maybe your current provider's service isn't working for you and it's simply a matter of "it's not you, it's me." You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. Take out the receipt, open the Courier website online, and track your box. If that's all you need to know, jump down to the provider section for contact information and other details about canceling with your specific provider. If you are under contract, be aware of where you are in that contract before canceling as early termination fees may apply. Optimum does not use email to provide customer support. Once you have obtained your label, use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. Sunday: Closed. Visit the Optimum support page to find the answers to your questions. Suddenlink tools return no longer as hard as it seems. Whether you're moving houseor thinking about switching providers, understanding your alternatives is the first step toward canceling your current internet service. Equipment return: By mail within 60 days, recently updated from 30 days. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. US. We will debit Check your email for what youre required to send back and next steps. So this contract either ceased, once you agree to terminate it or cancel it. We strongly recommend that you upgrade to a more current browser. Pricing varies by location and availability. Safely deliver it to any shipping center, preferably UPS or FedEx. Nonrecurring of the device can lead to a fine and additional bill. You can set Optimum DVR recordings using multiple methods. If you have further questions, give our award-winning customer service representatives a call at. RCN appreciates your efforts to return our equipment. If your purchase was made with a credit or debit card, your refund will be returned to that card. Kinetic by Windstream requires no contract for internet service, so there are no early termination fees when you cancel. All prices subject to change at any time. AT&T makes it pretty easy to return your equipment. finder and visit a store in your area to return the items in person. Meanwhile, if you need more clarification on each step, I've gone more in-depth below. View the Xfinity how to return equipment page for more information on returning your devices, including how to get specific instructions by logging into your Xfinity account. How do you program your Optimum TV remote control? Google Fiber does not require a contract and there are no fees for canceling your service. If you live in NY, NJ, CT or PA, please follow the return instructions below. Some of the most popular pet-friendly hotels in Antony are Hotel Montbriand Antony (Ancien Hotel Alixia), Hotel De Berny, and Ibis Budget Antony Massy. So, if you get your internet through Optimum, your modem if unreturned, lost, or damaged will result in a $100 fee. Fee for late or no return: Call customer service for details. - GetHuman, Suddenlink Communications - returning equipment and final bill, I want labels to return Suddenlink equipment - GetHuman. Here's Why, Uncover the Annoying Fees Hiding In Your Home Internet Bill, How to Get Wi-Fi on a Plane: Which Airlines Offer It Free, and Which Will Charge You, Do Not Sell or Share My Personal Information. All trademarks and service marks are the property of their respective owners. Ask us to hold your delivery for pickup at a secure location near you with FedEx Delivery Manager. Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. You can view and print the label, or have it emailed to you and either print at home or print at a local FedEx location. Any cost for unreturned tools shall be due immediately. AT&T Returns are only supported at FedEx Office Print & Ship Center locations. Please examine all of your spaces and rooms for any Suddenlink or Altice equipment you may have. Use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. This page didnt help me choose a product or service. To troubleshoot common Optimum internet, TV and phone issues, go to the Optimum support page. Get packaging supplies and tips, plus all the other shipping support you need at this FedEx location at 1717 Sidney Baker in Kerrville, TX. You will need to call Verizon customer service to cancel your internet. David Anders is a senior writer for CNET covering broadband providers, smart home devices and security products. Be sure to contact Suddenlink if they do not. Just take the equipment to them, and they will take care of the rest. Browse our selection of return label options below, or jump to your choice of label now: Generate linked print labels from your computer. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Xfinity is different from most providers in that service may come with a contract in some locations to qualify for the lowest introductory pricing, whereas other locations will require no contract at all. All fields are required unless indicated as optional. As with any customer service line, you can expect to be on hold for a bit. Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). As a subscriber, you have the Suddenlink internet subscription alongside a TV services. Find Optimum Wi-Fi hotspot locations here. You can explore additional Optimum bill pay methods here. Return all equipment. Customer service number: 800-234-3993 Hours: Monday to Friday, 8 a.m. to 9 p.m.; Saturday, 9 a.m. to 6 p.m. Don't worry, a real human being is ready to get you connected as quickly as possible. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. Well send you the fastest internet options, so you dont have to find them. Fee for late or no return: Up to $280 for ONT device and router. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. Equipment return: By mail within 45 days. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. Start your claim today. Broadband providers, Home internet, Security Cameras. Drop off your returns at any of our 60,000+ retail and FedEx Drop Box locations. Track the status of your FedEx package. Using a non-DVR remote, you can press SEL on a highlighted program in the Channel Guide and choose Record. Ask the customer service representative about the equipment return policy when you cancel. Simple enough, right? Actually, that's not true. Select how to reset your password. Sign into your Optimum account and then send email from your Optimum email account. Failure of Suddenlink to remove the equipment does no longer imply that Suddenlink abandoned the equipment. Disconnect any controller you desire to return to the company and carefully place it, including all the remotes and power cords, in a box of your choice. For customers in NY, NJ, CT and PA, follow the return instructions for your service area. Astound Broadband may not be available at your address yet. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. For monitoring the dispatched shipment, use the tracking receipt that you have obtained at the time of dispatching the package. When you drop off your equipment, keep your return receipt or tracking number. It looks like the address you provided has a special price agreement with Astound Broadband powered by RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc.. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to lock in your offer. You can receive outage notifications via email, phone or text. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. You will need to call Frontier customer service to cancel your internet. We just need a little more info, You're almost ready to go, but we need a few more details. Speeds may vary, Additional customer service contact options. Early termination fee: Up to $360. Find a Spectrum store location near you. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. The option is available for free with FedEx Express. Early termination fee: None. Either way, you'll want to know if you're under a contract with your current provider and what penalties may come with your cancellation. Want CNET to notify you of price drops and the latest stories? The CenturyLink cancellation page is surprisingly helpful. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. Use the search box at the top of the page to filter by product or keyword. Again, not every possible ISP is listed here, so yours may not be shown. For more information visit the Optimum terms of service. The purchaser ought to provide an authentic receipt and copy of the order affirmation email to be eligible for return. Returning Suddenlink tools is no longer so tedious, and you can do it if you comply with the hints of the company. Today I go on line www.Suddenlink.com and look for return instructions. Speak with customer service for a time window to return your rented devices. Now what? 2-Year Price. Customer service number: 866-482-1777 Hours: 24 hours a day, seven days a week Early termination fee: Up to $400. Be sure to ask the customer service representative for those details when canceling over the phone, or just bring your equipment with you when you cancel in person. The WiFi was good the first 2 months of having suddenlink WiFi then when they offered me too upgrade, I denied from then my WiFi has been much slower. Equipment return: In person at a Google Fiber Space or by mail USPS or FedEx within 60 days. Call to cancel. Breaking up (with your internet provider) doesn't have to be hard to do. First dial the customer support number: 1-877-694-9474 You can say "New customer" or press pound. David is from and currently resides in the Charlotte area with his wife, son and two cats. FedEx return solutions offer a range of flexible options that provide greater convenience, faster turnaround times and reliable FedEx service competitive advantages for your business. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. People need to know someone is out there to help! For more information about equipment return fees and ETFs, visit the HughesNet service terms and conditions page. if you need help finding this account number. Fee for late or no return: $200. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Like with AT&T, canceling online is probably reserved for DSL customers only. Modem required for internet service. Open your browser and sign in with your Optimum ID and password. Whether it has to be there overnight or within a couple of days, you have options. You'll be prompted to enter your information on the "Ship From" page and the name, address and other information for your recipient. To be sure, you can track the cargo on their respective website. Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. Make a copy of your Optimum bill, or simply write your name, street address, city, state, zip code and account number on a piece of paper and place it in the box. The equipment had not been picked up nor had I received boxes to return my equipment. An unused modem device can be returned within 14 days after purchase. Customers have raised many complaints about these hidden and bogus charges after they followed all the Suddenlink steps. For more information, visit Astound's equipment return policy page. They got more done in a few weeks than I did in over two years. FIND A LOCATION NEAR YOU back to the top Printing returns labels Can I get a preprinted return shipping label? Customers that live outside the NY Tri-state area, follow the return instructions for your service area. Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. Find all the customer service contact info for Optimum services below. Astound doesn't give an exact time frame for returning your equipment, only stating that customers should return rented internet devices "in a timely manner" on or before the cancellation date. Start your return. Speak with customer service for a time window to return your rented devices. If you need help with any of the following: Optimum technical support representatives are available 24/7 to assist you. We can help you get SuddenLink's attention and get better help faster. When that time comes, don't fret. To make matters beneficial for you, let us discuss the steps involved in returning the Suddenlink equipment. Simple click here and enter your information. Customer service number: 800-347-1991 Hours: Monday to Friday, 7 a.m to 8 p.m. Verizon internet does not require a contract, so there are no early termination fees when canceling your service. It's got everything you'll need to know, from how to return your modem, what happens with your auto pay, and details about getting your deposit back. How to pay your Optimum bill. Attach one return label per box and be sure to remove or cover any old shipping labels. To find out more, see our privacy policy. Invalid password, please complete all fields. Please try again later. Invalid Optimum ID, please complete all fields. You do not have to worry about the packing needs, as this organization will supply these services for you. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. If you dont return it on time, you might get a much nastier letter. Options include pickup, delivery, proof of delivery, C.O.D., customs brokerage, supply chain management and special handling. Her work has been referenced by CNN and other national sources. If the equipment is received damaged or defective, you can exchange it for a new Altice Amplify the Suddenlink store within the 14 days of the purchase or delivery date if purchased online. Phone call from Suddenlink said I need a label to return equipment. Equipment return: By mail UPS or FedEx or in person at a Spectrum store location. Visit the Google Fiber cancel service page. Don't let it have that satisfaction. Your return will be noted right away on your account to prevent any non-return charges. Fill out the online form to chat with an Optimum representative 24/7. Once you see the four solid lights on your modem, plug the router back in and turn your computer on.
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