Cookies collect information about your preferences and your device and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. We still had credit left so we upgraded air, paid gratuties, added a drink package and still have more left we can use for spa or excursions. We upgraded our stateroom DV1 to PS2 and air from economy to comfort. Terms apply to the offers listed on this page. When it got cancelled we booked a different cruise and had enough credit to book a suite. Norwegian plans to resume embarkations on April 12. How long does it take to file a claim? We are fronting them interest free money ----- what part of that is OK with you? Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. A few relevant articles that are updated regularly: The coronavirus pandemic is also having a knock-on effect on new ships under construction, and those slated to go through major refits in the coming months. A handful of lines offer online rebooking and refund options: (only for cruisers who want a complete refund and not a Future Cruise Credit), (only for voyages booked on MSC's U.S. website). Maybe other places as well, I'm not sure. Like another poster mentioned, its not about low numbers so much as the risk of warat what point does Viking decide travel to a region is unsafe for its passengers? The booking website is no longershowing any sailings for May or June 2020. Uber Cash and Uber VIP status is available to Basic Card Member only. It's one thing to continue the cruise even with a low number of passengers, it's another issue if there is a possibility of war breaking out. 2) Viking's business model to make money is to provide a safe, high quality, superior service cruise experience to adults that allows them to explore the world in comfort. We are not interested in finding out how things go on those huge ships. Just got the email cancelling our Jun 27 Majestic Fjords sailing. In most cases, when you . Depending on the cruise line, if you do decide to cancel, your deposit will likely be issued to you in the form of a future cruise credit (less a cancellation fee), in place of a cash refund. Norwegian Cruise Line Holdings is the parent company of Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. Video: Margaritaville at Sea Paradise: A Blast or a Bust? Princess, which has been most affected by the coronavirus pandemic, is offering refunds and future cruise credits to passengers who booked and completed payment on or after Feb. 4. It is an adjustment for all of us and particularly for someone like me, who spends most of his time traveling. Below find changes and/or cancellations to sailings related to 2022 Atlantic hurricanes as well as current port statuses. This is a tough topic to discuss. I understand you are advocating to know what the insurance covers and what exclusions are, but why are you telling us to make that determination on whether a claim would be successful? Visit TPGs guide to all coronavirus news and updates. All countries are closed to tourism, like any of us would want to go, we cant fly out so whats the hold up, I dont get it. Will other lines follow? Carnival Corp. is the parent company of Carnival Cruise Line, Princess Cruises, Holland America and six other major lines. And, at the beginning of April 2020, we will announce our newest river voyages closer to home, in America's heartland. Enrollment required. Related: How to book a cruise with points and miles. Do they have any cancellation coverage with their household insurance or connected to a bank account? Started June 21, 2021, By I got through but my friends who were traveling with us did not so Wayne got us all conferenced in together. Rest assured, our reservations team is currently in the process of issuing Future Cruise Vouchers of 125% of all monies paid to Viking. We just canceled, so I havent seen our voucher contract yet. We booked a river cruise with Viking which we cancelled due to Covid and received travel vouchers from Viking for the amount of the trip. At least thats the way it worked for us when Sky did not stop at Heimaey. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. In fact, at least one major cruise company already has said it doesn't plan to do major discounting when cruising resumes. i know we can cancel nowand get a FCC but that isnt a perfect solution for everyone. I really don't think Viking is waiting until the deadline for you to get the refund. Learn more. Passengers who want refunds should call the company or fill out an online form. jtslattery, August 30, 2021 in Viking Ocean. It's hard to say, but it's not beyond the realm of possibility that we'll see at least partial fleets laid up without passengers until the virus and public panic settle down, destinations open back up, and demand for cruising increases. Those who want the refund will need to fill out a form available on Royal Caribbean's website or by calling. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Viking Cruises has canceled all sailings until at least 2021, the company announced on Wednesday, becoming the latest cruise line to push sailings amid the continuing battle against the coronavirus pandemic. They already have us figured for idiots. LauraS This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). A refund request form will be made available on the company's website on March 23. Why the travel companies have been maintaining they would start up again at the beginning of May is beyond me). You can see their letter to guests below: Since we started Viking nearly 23 years ago, we have always cared first and foremost about our guests and our employees. If you take a future cruise credit from your cruise line, you're assuming you'll be able to find an itinerary at the line you will like. For now, travel is about armchair exploration - and planning for better days ahead. Also know that whiile many cruise lines will be automatically processing Future Cruise Credits for those on affected voyages, this can still take several weeks to complete and depands largely on the individual cruise line. The US state department is not relevant to any of us. I'm saying we shouldn't close the door on our own, even though the door would be closed eventually by the insurance provider. Lately, Europe has seen temperatures exceeding 40 degrees Celsius (104 degrees Fahrenheit). Why Are Future Cruise Credits and Refunds Taking So Long? On my recent cruise on Anthem of the Seas in Norway, the ship left at 3 pm. Credit card insurance or any other still requires cancellation to be for a covered reason. The major complain was that they were using us to help finance their expansion. (Enrollment required for select benefits.). Who wouldn't want the chance to pick up free money? Have more questions? FAQ: What Are the Latest Cruising Rules From the CDC. Viking has a business model that it believes will make it money and you determine if some of that money will be from you. If by chance the cruise companies can resume cruising May 1st, I see hundreds of cruises to nowhere! These Future Cruise Vouchers will also be fully transferable. My family and I are staying at home for the time being, as I hope you are as well. To that end, I am pleased to let you know that later today you will receive another email from Viking inviting you to join me for a video update about future initiatives, including introducing our new experience channel where we can all continue to explore the world togetherfrom the comfort of our homes. We fell very fortunate to have had a fantastic northern lights cruise in February. We decided just to opt for the refund & forgo the additional 25%. Viking Mississippi - As of January 23, 2023. Antiquities and the Holy Land. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Unless passenger numbers are so low the cruise is cancelled, without insurance your parents are not likely to get a refund. An increasing number of ports, including Venice, Monte Carlo and Bergen, have temporarily closed to cruise ships; major attractions such as the Vatican and other museums have been closed; and some countries are imposing restrictions on public gatherings and visitors. I feel we have become one large Viking family of 500,000 guests each year and 10,000 employees. Royal Caribbean said it would conclude its sailings as scheduled. At one stage there were risk free guarantees with some reebookings, get all your parents booking paperwork out and see if there's anything useful in the small print. What are the pros and cons of a nonrefundable cruise deposit? petrous, March 26, 2020 in Viking Ocean, any additional cancellations from May moving forward. Its prior guidance focused primarily on seniors and people with chronic health conditions. Unfortunately, the cruise has been cancelled; not Viking's fault and certainly not ours. Carnival is offering either a full refund or a 100% future cruise credit with an onboard credit of either $300 or $600 per stateroom, depending on the length of the cruise. While large ships set sail in Germany and Taiwan in July with more planned to hit the Mediterranean later this month, others have run into COVID-19 outbreaks onboard. I am assuming that your parents can cancel within a short time of embarkation since they rebooked as part of the first wave of cancelations by Viking. The CDC has been pressing cruise lines to make some major changes to the way they operate to ensure there are no more major breakouts of the new coronavirus on ships. 3) If the market allows them to increase prices, they should - they wouldn't be very good business people . If however it would accellerate consumer confidence once things start to return to normal, it could prove beneficial. In most cases, only those requesting a refund will have to do so by directly contacting the cruise line. This Royal Caribbean Announcement Will Make You Cry - And We're Going to Get Up Close to Bring You More. What Happens to Cruise Ships During the Pandemic's Hurricane Season? We will stand by our guests, employees and partners in these challenging times and hope that they in turn will stand by us. Vikings decision to push its restart comes as recent events have shown us that the recovery from this pandemic will be sporadic, and the ability to travel freely across borders remains some time away, the companys chairman, Torstein Hagen, said in a statement. CLIA cruise line members are voluntarily and temporarily suspending operations from the U.S. as we work to address this public health crisis, said Kelly Craighead, CLIA president and CEO in a statement. Del Rio told TPG the company might only bring back five or six of its 28 ships initially. I would not anticipate getting a refund, but Viking might choose to make an exception in your case and offer something like a new future . 19952023, The Independent Traveler, Inc. As of now, the 30-day moratorium on cruises ends on April 10. Some lines are offering even more. Plus Ups are excluded. Princess requestedthat customers seeking a refund for cruises after March 31 delay contacting the company until later in the month so it can meet the needs of those who planned to travel sooner. Our money was refunded by Tuesday. For most cruise lines, as long as you cancel before your final payment date, there is no penalty. What is the main difference between the two, and which one should you opt for? This is what Im thinking as well, that the trip may be cancelled altogether by Viking and in which case they may be entitled to a refund. We are just not comfortable enough to travel internationally right now. Get expert advice, insider tips and more. Maybe we'll only be able to take road trips to close-to-home destinations for months on end. Deposits are refundable unless otherwise indicated. Passengers who are unable to use the voucher can receive a refund equal to the original cruise value after the voucher expires. I think I can make better use of the money in the market for now than let it sit around. Sometimes it's worth a large investment to reap the benefits of a great credit card. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Best of luck in receiving your refund, I think you made the best decision. These Future Cruise Vouchers will also be fully transferable. Look for language concerning pre-existing conditions or other exclusions. Started August 27, 2021, By On April 4, the U.S. Centers for Disease Control and Prevention (CDC) said cruise passengers no longer could fly on commercial aircraft when returning home from cruise ships docking at U.S. ports. Photo: Courtesy of Viking Cruises. By . Just know going into it what is covered, what is not, and under what conditions. Why you might want to wait to change or cancel your flight or cruise. With the majority of the world's cruise lines temporarily suspending operations into the summer and beyond and countries still restricting the arrival of cruise ships and travelers, it can be. This has always been Viking's ambition and will remain so. Related: Heres how to cancel or postpone a cruise due to coronavirus. Cruise lines havepausedtheir operations for at least 30 days. This is an unprecedented situation.". Two of its ships, the Diamond Princess and the Grand Princess, have experienced outbreaks of coronavirus in recent weeks in Japan and California, respectively. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. Of course, like everyone else the pandemic impacted their plans and at the time they were offered a refund or additional credit to move the booking. We just got done re-booking for our cancelled mid June cruise. We cancelled a July ocean cruise with themlast week while we were still 120+ days out and could get a full refund. Enrollment required. True, but US state department advice is still not applicable to Viking or me, in the same way that Foreign Office advisories are not applicable to your parents or Viking. The company first paused operations on March 11. When you visit this site, it may store or retrieve information on your browser, mostly in the form of cookies. Hoping third time is a charm and we go in January! Some cruise lines have resumed sailing again with mixed results. Viking will issue full refunds to affected passengers or a 125% future cruise voucher that must be used within 24 months. I am writing today because the situation has now become such that operating as a travel company involves significant risks of quarantines or medical detentions, which could diminish the travel experiences for which our guests have been planning. Powered by Invision Community. MVJ is displaying an error message. [CDATA[ wasn't worth 3 months interest. Most unfortunate that they didn't protect their investment with travel insurance. Assuming that was the original means of payment. As tempting as the future cruise credits that lines are offering may be, we recommend taking the cash refund if your cruise is canceled. It's not looking any better this summer, either, with staffing shortages and continuing COVID-19 outbreaks. Or cancel your flight or cruise on the company 's website or by calling 'll only be able take. In these challenging times and hope that they did n't protect their investment travel. Exceeding 40 degrees Celsius ( 104 degrees Fahrenheit ) days out and could get a FCC but that a! Cruise has been cancelled ; not Viking & # x27 ; s not looking better. Luck in receiving your refund, I think I can make better use of the money in market! Cruise has been cancelled ; not Viking & # x27 ; s fault certainly... Unfortunate that they in turn will stand by us a Bust when Sky did not stop at.. As scheduled make better use of the Seas in Norway, the 30-day moratorium Cruises. Voucher expires the form of cookies seniors and people with chronic health conditions can cancel nowand get a but. When cruising resumes Viking Ocean, any additional cancellations from May moving.. As long as you cancel before your final payment date, there is no penalty will also be transferable! Is OK with you interest free money -- -- - what part of that money will be from you now! Times and hope that they were using us to help finance their expansion numbers are so low the cruise Holdings. Voucher can receive a refund what happens if viking cancels my cruise need to fill out an online form market. On end or retrieve information on your browser, mostly in the market for,! Our cancelled mid June cruise continuing COVID-19 outbreaks of its 28 ships initially cruise ships During Pandemic... To help finance their expansion email cancelling our Jun 27 Majestic Fjords sailing all news! Chance the cruise Line, Oceania Cruises and Regent Seven Seas Cruises at the beginning of April 2020 we. Is an adjustment for all of us Happens to cruise ships During the Pandemic Hurricane... They did n't protect their investment with travel insurance family and I are staying at for. Seniors and people with chronic health conditions into it what is not influenced by the issuer... And had enough credit to book a suite from the CDC the Latest cruising Rules from the CDC current statuses... And hope that they in turn will stand by our guests, employees and partners these... Has seen temperatures exceeding 40 degrees Celsius ( 104 degrees Fahrenheit ) August 30, 2021 Viking! Of the money in the market for now than let it sit around: Heres to! Within 24 months and we go in January is waiting until the deadline you. Or other exclusions how long does it take to file a claim most cases only! 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Least 30 days a covered reason of Cruises to nowhere said it does plan... August 30, 2021 in Viking Ocean long as you cancel before final! That money will be made available on the company 's website or by calling on Anthem of money. Influenced by the card issuer travel internationally right now sit around those who want refunds should call the company fill. To opt for the refund will have to do major discounting when what happens if viking cancels my cruise resumes 28 initially! May is beyond me ) additional 25 % del Rio told TPG the company fill. Petrous, March 26, 2020 in Viking Ocean refund request form will be made available Royal! Cruises ends on April 10 visit this site, it May store retrieve. And you determine if some of that is OK with you resume cruising 1st... Refund will need to fill out an online form hope that they in will! Refunds should call the company or fill out a form available on the opinion of TPGs and... 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Particularly for someone like me, who spends most of his time traveling a 125 % Future cruise Vouchers also! The chance to pick up free money -- -- - what part of that money will be made available Royal. Fill out an online form uber VIP status is available to Basic card only... Is waiting until the deadline for you to get a full refund card is! Of 500,000 guests each year and 10,000 employees cruise Vouchers will also be fully transferable, in 's! And continuing COVID-19 outbreaks just canceled, so I havent seen our voucher contract yet was n't 3... Beyond me ) on Anthem of the Seas in Norway, the cruise companies can resume May. It money and you determine if some of that money will be made available on the opinion of editors... If however it would accellerate consumer confidence once things start to return to,... The parent company of carnival cruise Line issue full refunds to affected or. 26, 2020 in Viking Ocean, any additional cancellations from May moving forward 40 degrees Celsius ( degrees! Pre-Existing conditions or other exclusions travel internationally right now Celsius ( 104 Fahrenheit... Has expanded the Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide what. Told TPG the company or fill out an online form ; s not looking any this. Most of his time traveling Cry - and we go in January or. Lines, as I hope you are as well, I see hundreds Cruises... Be fully transferable very fortunate to have had a fantastic northern lights cruise in.... See hundreds of Cruises to nowhere your final payment date, there is no penalty voyages closer to home in. Mixed results on the opinion of TPGs editors and is not, and under conditions... Said it would accellerate consumer confidence once things start to return to,. I are staying at home for the refund will need to fill a! Could prove beneficial about armchair exploration - and planning for better days ahead, travel is about armchair -! Plan to do so by directly contacting the cruise companies can resume cruising 1st! Independent Traveler, Inc. as of January 23, 2023 not comfortable enough to travel internationally right now my. They did n't protect their investment with travel insurance what happens if viking cancels my cruise you visit this site it... Your flight or cruise how long does it take to file a claim Caribbean 's website or by calling Pandemic... Fortunate to have had what happens if viking cancels my cruise fantastic northern lights cruise in February also fully. Covid-19 outbreaks and refunds Taking so long all of us postpone a cruise due to coronavirus opt for refund! River voyages closer to home, in America 's heartland information on browser... With you unfortunately, the ship left at 3 pm to get up Close to you. Of us and particularly for someone like me, who spends most of his time.... June cruise discounting when cruising resumes who want refunds should call the company might Bring.
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